Returns & Exchanges
Anna October offers a 14-day return window from the date of delivery for all unworn, unwashed items with original tags attached. We strive to ensure your shopping experience is as seamless as the silhouettes we create.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Affix the Shipping Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your parcel.
Receive Your Refund
Once our atelier inspects the returned pieces, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing